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CALL
CENTER PLUS!
The only cost
effective, enterprise class solution, to manage and route sales
leads, service calls, and more, nationwide, to all of your employees
with 100% reliability and accuracy.
CALL CENTER PLUS! works
by assigning a company agent to one or more of your company products
or services. Next, that same company agent is assigned to one or
more geographic areas. Once this simple data is entered into the
simple web based interface, your agents are ready to start receiving
leads and service calls via their own dedicated web based email
address. It's as simple as 1-2-3!
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CALL CENTER PLUS!
integrates easily into any of your existing web based Internet forms.
No changes will be made to the look or feel to your existing forms!
You can use every form on your web site to distinguish each type of
product/service, or, alternatively, you an use one form with multiple
choices to differentiate multiple products/services!
When a customer submits
your web based contact, sales lead, or service request form, that
information instantly is sent to a database which contains all of your
agent listings, and their geographic territories. Within one
second, the database decides exactly who should receive the message
just submitted, and proceeds to forward that message to the
appropriate agents web based mail box.
All web based mail
boxes are are automatically provided to each of your agents.
Your agents have the ability to receive information not only from
their office, but from anywhere in the world so long as the agent has
some form of Internet access.
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